Associate Account Manager- Mandarin Speaking (Sydney)

The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.   Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.   The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role overview   Given our exciting and progressive growth plans, we are looking for an exceptional Mandarin speaking Sales Account Manager (SMB) to join our global business.   Reporting to the Account Management Team Lead, and partnering closely with our Sales and Onboarding teams, you will own a portfolio of SMB Partners and be accountable for revenue growth through upsell, cross-sell, and increased product adoption. This is a quota-carrying, commission-earning role built for someone who enjoys commercial conversations, proactive outreach, and delivering month-on-month account spend growth.   This is a great opportunity for someone who thrives in a fast-paced environment, enjoys working autonomously, and wants to make a visible impact on revenue performance across a large customer base.   To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from our dog-friendly office five days per week.   Sydney office: Level 2, 364 Kent Street, Sydney NSW 2000