Business Analyst

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent. Role Summary As a Business Analyst, you will work closely with clients and cross-functional teams to assess current operations, identify improvement opportunities, and support the design and implementation of practical solutions. What You’ll Do Gather, define, and prioritize business requirements in close collaboration with clients. Analyze current processes, operational data, pain points, and root causes. Perform process gap analysis and identify operational improvement opportunities. Design future-state processes and support process re-engineering initiatives. Translate business needs into clear functional requirements, user stories, or process specifications. Collaborate with business and technology teams to support solution design and implementation. Facilitate stakeholder interviews, workshops, and working sessions. Support project delivery, requirement changes, testing, and implementation activities. Prepare clear analysis, recommendations, and presentations for senior stakeholders. What We’re Looking For University degree, preferably in business, finance, economics, technology, or a related discipline. Minimum 5–8 years of experience in business analysis, consulting, transformation, or a similar role. Strong experience in the asset management industry , preferably across mutual, provident, or private funds. Good understanding of fund operations , including fund accounting, NAV, investor services, and reporting. Experience in operational excellence , process improvement, or business transformation initiatives. Strong analytical and problem-solving skills, including root-cause and data-driven analysis. Experience in process mapping, gap analysis, and process re-engineering . Experience gathering and managing business and functional requirements. Strong stakeholder management and client-facing communication skills. Ability to work effectively across business, operations, and technology teams. Excellent written and verbal communication skills in English. Pragmatic, structured, and comfortable working in a fast-paced environment. Why Join CAPCO Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients An agile, diverse, entrepreneurial, inclusive, meritocratic culture #LI-KO1 #LI-Hybrid