Clinical Safety Officer

Employment: Full-time Positive Solutions Limited is seeking a Clinical Safety Officer to ensure our products are safe for the pharmacy teams who use them and the patients who rely on them. In this hands-on role, you’ll own clinical safety across an agreed portfolio of live and in-development products, working closely with clinical, product and technical colleagues to manage risk under DCB0129. You’ll be a clear communicator who can explain clinical risk, challenge decisions where evidence falls short, and help strengthen clinical safety practice across the product lifecycle. ABOUT POSITIVE SOLUTIONS LIMITED: Positive Solutions has been delivering healthcare technology to pharmacies across the UK since 1993 and has more recently expanded into care homes. Headquartered in Chorley, Lancashire, the company provides a suite of interoperable applications that streamline pharmacy and care home operations, improve patient engagement, and deliver business intelligence insights. Its solutions serve everyone from single-site independents to corporate groups and national pharmacy estates, helping them automate workflows, save time and improve the patient experience. ABOUT TAG SOFTWARE GROUP: TAG Software Group is a team of experienced investors and operators dedicated to acquiring, enhancing, and growing mission-critical software companies serving SMB, enterprise, and public sector customers. Founded as part of a permanent home for software companies, we don’t buy to sell. Our focus is on long-term partnerships that protect your legacy, employees, and customers. Our in-house team delivers an efficient, transparent, and seller-friendly process, ensuring speed and certainty of close. Once part of TAG, your company gains access to proven best practices, dedicated value-creation resources, and the extended ecosystem of our sister companies, including proprietary in-house technology including and — helping your business reach the next level. KEY RESPONSIBILITIES: Take ownership of clinical safety for an agreed portfolio of products, covering both systems already in use and new developments. Work with clinical, product and technical colleagues to identify potential hazards and assess the associated clinical risks. Agree appropriate risk controls with stakeholders and verify that they have been implemented effectively. Create and maintain clinical safety documentation, including hazard logs and safety case reports, in line with DCB0129. Assess the clinical safety impact of product changes, enhancements and updates throughout development. Review and investigate reported incidents to determine clinical risk and recommend corrective actions. Advise on whether products and releases are clinically safe and ready to go live. Support NHS assurance activities and provide clinical safety evidence when required. Communicate clinical risks clearly to both technical and non-technical audiences, and challenge decisions where the supporting evidence is insufficient. Contribute to continuous improvement of clinical safety processes across the full product lifecycle. Requirements Minimum of one year’s experience in a Clinical Safety Officer role. Successful completion of NHS Digital Clinical Safety training. Current registration as a clinician with a relevant professional regulatory body. Proven experience applying DCB0129, including the development and maintenance of hazard logs and clinical safety case reports. Strong ability to assess clinical risk, collaborate effectively with multidisciplinary teams, and clearly communicate residual risk to stakeholders. Willingness to travel to our Chorley office as required. DESIRABLE: Experience within community pharmacy, dispensing systems, or NHS digital assurance processes. Hands-on experience in a pharmacy dispensing environment. Experience working within a modern software or technology company. Benefits Work from home: A remote-first role with the flexibility to manage your day in a way that works for you. Competitive pay: A salary that reflects your skills and your growth with us. Varied and engaging work: Work across both established systems and new product. developments, giving you exposure to a broad range of clinical workflows and challenges Close collaboration: Work alongside the teams who design, build and test our products, so you can influence safety from the earliest stages of development. #TagSoftwareGroup