Cloud Operations Engineer (Mid / Senior)

All Together, Extraordinary adunaglobal.com Aduna is the Connector of networks, bringing together leading telecom operators and technology partners to simplify global access to Network APIs. Through a single, unified platform, we enable businesses and developers to build more secure, seamless and innovative digital services. We are looking for a Cloud Operations Engineer (Mid / Senior) to join our Cloud Operations team and help build the operational foundation that supports our growing global platform. In this role, you will work closely with the Cloud Operations Manager, Engineering teams, Security teams, and external partners to ensure our AWS and Azure environments remain secure, reliable, scalable, and well-governed. This is a hands-on role focused on cloud operations, administration, monitoring, troubleshooting, automation, and continuous improvement of our cloud platforms. You will play a key role in building Aduna's internal Cloud Operations capability as we continue to expand. What you will be focused on Supporting day-to-day operations of AWS and Azure environments. Managing cloud resources, subscriptions, accounts, and access controls. Monitoring platform health, availability, performance, and security. Responding to incidents, troubleshooting issues, and supporting root cause analysis. Managing backups, disaster recovery readiness, patching, and operational maintenance. Supporting cloud governance, security, and compliance requirements. Working closely with Engineering teams to improve reliability, performance, and operational efficiency. Contributing to automation initiatives and operational process improvements. Creating and maintaining operational documentation, standards, and runbooks. Supporting cloud cost optimization and FinOps initiatives. What You Bring Experience Mid-Level 3+ years of experience in Cloud Operations, Cloud Engineering, Infrastructure Operations, or Systems Administration. Hands-on experience with AWS and/or Azure. Experience supporting production systems and business-critical services. Experience troubleshooting cloud infrastructure, networking, and platform issues. Senior-Level 5+ years of experience in cloud operations or cloud engineering. Experience supporting large-scale cloud environments and production workloads. Experience driving operational improvements and automation initiatives. Experience mentoring junior engineers and helping build operational best practices. Technical Skills Good working knowledge of AWS and/or Azure services. Experience with IAM, RBAC, cloud networking, security groups, and governance controls. Understanding of monitoring, alerting, logging, backup, and disaster recovery concepts. Experience supporting Linux and/or Windows-based workloads. Familiarity with Infrastructure as Code tools such as Terraform is an advantage. Exposure to Kubernetes, EKS, AKS, or container-based platforms is beneficial. Basic scripting capabilities using PowerShell, Bash, or Python. Problem Solving & Ownership Strong analytical and troubleshooting skills. Ability to investigate complex technical issues and drive resolution. Proactive mindset with a strong sense of ownership. Organized, detail-oriented, and process-driven. Comfortable operating in a fast-moving and evolving environment. Willingness to continuously learn and develop new cloud capabilities. Collaboration & Communication Strong communication and teamwork skills. Ability to collaborate effectively with Engineering, Security, Platform, and Business teams. Open and collaborative approach to problem solving. Ability to document technical information clearly and consistently. Willingness to share knowledge and contribute to a high-performing team culture. Certifications We highly value candidates holding certifications such as: Microsoft Certified: Azure Administrator Associate (AZ-104) AWS Certified SysOps Administrator AWS Certified Solutions Architect Associate HashiCorp Terraform Associate Nice to Have Experience working with managed service providers or external cloud partners. Experience supporting cloud migrations or transformation programs. Exposure to FinOps practices and cloud cost optimization. Experience in telecommunications, SaaS, or technology-platform businesses. Experience working with international and distributed teams. Understanding of ITIL, change management, or operational governance processes. Why Join Aduna? Join a newly established Cloud Operations team with significant growth potential. Work with modern AWS and Azure platforms supporting a global technology business. Help build internal cloud capabilities and reduce dependence on external providers. Collaborate closely with Engineering, Security, Platform, and Product teams. Gain broad exposure to cloud operations, governance, automation, and FinOps. Join a company where your work will have visible impact on technology and business outcomes.