Cost Revenue Analyst

Vapi (/ˈVɑːpi/): - Voice AI that resolves, not transfers - Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life - Trusted by 1 million developers building the future of voice agents - Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised - Try talking to Vapi now! https://vapi.ai/ Cost Revenue Analyst VAPI (/ˈVⱭːPI/): - Voice AI that resolves, not transfers - Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life - Trusted by 1 million developers building the future of voice agents - Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised TRY TALKING TO VAPI NOW! https://vapi.ai/ WHY WE’RE HIRING You'll own cost-of-revenue analysis end to end - helping us understand and improve gross margin and unit economics across our usage-based infrastructure. WHAT YOU'LL DO 30 Days: Foundation & Discovery - Track and analyze COGS / cost of revenue and gross margin: Gain a comprehensive understanding of current margin profiles. - Analyze cloud / infrastructure / inference / telephony costs: Deconstruct the primary cost drivers to identify trends, outliers, and initial areas for investigation. 60 Days: Building & Collaboration - Build cost-per-minute and cost-per-call models and unit economics: Develop granular models that link infrastructure consumption directly to revenue-generating activity. - Partner with Engineering on infrastructure cost optimization: Collaborate on actionable improvements to lower unit costs based on the data models built in the previous month. 90 Days: Strategy & Forecasting - Forecast COGS in the operating plan: Apply historical data and efficiency learnings to create accurate, reliable future cost projections. - Support gross margin reporting and variance analysis for leadership: Provide executive visibility into margin performance, explaining drivers of variance to inform strategic business decisions. WHO YOU ARE - 4–8 years in FP&A or cost / financial analysis - Comfort with unit economics and analyzing cloud / infrastructure costs - Strong Excel / financial modeling skills - High attention to detail and comfort working cross-functionally - Experience at an infrastructure-heavy or usage-based company a nice to have - Familiarity with cloud cost tooling and data / BI tools a nice to have WHY VAPI: - Generational impact: Build the human interface for every business - Ownership culture: 70% of the company are previous founders - Kind team: The founders, Jordan and Nikhil, are Canadians - Tier-1 Investors: YC, KP seed, Bessemer Series A WHAT WE OFFER: - Real stake: We offer a competitive salary and excellent equity ownership - Comprehensive health coverage: medical, dental, and vision plans - Team love: We love hanging out, and we do quarterly off sites - Flexible time off: take what you need - More: catered meals, transportation, gym, and a $10k annual L&D budget - Salary Range: $165,000 - $185,000 Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.