Creative Manager

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Division overview: The PlayStation Studios: Creative team is an award winning, global internal creative agency within PlayStation Studios. We endeavour to build a working environment where we can flourish and create industry leading work. Structured around 2 teams; Brand & Strategy and the Creative Studio, comprising of four core disciplines; Design & illustration, UI/UX, Motion & 3D, Film and Video. We deliver projects in collaboration with our game development and marketing/PR teams. Role Overview: This is an exciting opportunity to be at the forefront of our creative endeavors! As a key client-facing leader, you will partner with global stakeholders across multiple regions, building strong relationships and translating business needs into impactful creative solutions. You will serve as a trusted point of contact, ensuring creative deliverables align with project objectives, client expectations, and business priorities. Responsibilities: Coordinate the daily operations of the Creative Team in Malaysia. Cultivate a creative, diligent, and inclusive work environment. Manage the team's capacity plan, track utilisation, and handle competing priorities to ensure resources are effectively deployed. Work together with the regional Production and Operations team to clearly define new briefs and build solid working relationships with partners. Assist Production and Operations by supplying resources. Collaborate closely with Creative leadership to manage a list of external agencies and freelancers. Efficiently plan, produce, and deliver content on time and within budget, while proactively addressing potential issues. Schedule and manage resources for multiple projects concurrently. Challenge existing methods and continually review technology to improve processes and pipelines. Stay current with new tools, techniques, and practices in the industry. Staffing: Retain and improve a dedicated and efficient team that upholds the highest quality and standards. Conduct regular one-to-ones, support career development, and ensure team wellbeing in a high-volume, multi-project environment. Partner with talent acquisition and the Creative Director to interview, evaluate, acquire, and retain top talent. Guide artists from various fields and set recruiting objectives for HR to ensure a balanced team. Focus on guiding the team to encourage continuous development and offer both professional and personal support. Required Skills/Tools Outstanding verbal, visual, and written communication skills. A well-balanced combination of expertise in business strategy, process management, and people management. Ability to identify new business opportunities and lead internal business plans to achieve Creative and Malaysia objectives. Requirements: At least 5 years of experience in the Creative Design and Production Industry. Considerable expertise in leading individuals with the capacity to form, arrange, and grow a team. Proven ability to prioritize effectively when managing multiple projects. Significant experience in scheduling and budgeting. Strong communication and presentation abilities with the capacity to work alongside partners. Understanding of hands-on creative and agile workflows (Marketing, Product UI/UX, and game UI/UX). Demonstrates initiative, autonomy, and leadership of projects while involving the team. Well-organized and able to maintain high standards under pressure. Flexible and adaptable to fast-changing work environments while managing partner expectations. Must hold a valid passport and be willing to travel regularly. Preferred: Experience within the gaming sector is a plus. Previous experience in UI/UX industries or agencies. Proficiency in Japanese, Mandarin, Cantonese, or other languages at a professional level. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.