Digital & Business Development Manager

Employment: Full-time Experience: Mid-Senior level Education: Bachelor's Degree Company Overview Rapsodo is a global sports technology company that develops data-driven performance and analytics solutions for athletes and coaches. Founded in Singapore, the company combines advanced hardware, computer vision, and software to deliver professional-grade tools across sports such as baseball, softball, and golf. Rapsodo supports athletes of all levels—from amateurs to professionals—by providing real-time data and insights to improve performance. The company has a strong global presence with offices across the globe, and works with leading teams, organizations, and training facilities worldwide. Role Purpose Rapsodo is seeking a commercially driven Digital & Business Development Manager to help shape our digital and marketplace growth on a global stage — spanning key markets across Asia, Europe, and beyond — based in our Kuala Lumpur office. This role sits at the intersection of ecommerce execution and market development — owning performance across key platforms such as Amazon, Coupang, Shopee, Rakuten, and other regional channels, while also identifying and developing new commercial partnerships and channel opportunities in-market. You'll balance the discipline of marketplace operations with the outward-facing instincts of business development, translating global strategy into local execution and surfacing new growth opportunities as you go. Key Responsibilities 1. Commercial Ownership Own revenue performance, margin contribution, and forecast accuracy across digital and marketplace platforms Drive profitable growth while aligning with broader regional and global commercial strategies Ensure pricing integrity while adapting to local market dynamics, competitive pressures, and currency fluctuations Partner cross-functionally to prevent channel conflict and maintain a cohesive go-to-market approach Deliver clear, data-driven performance reporting across markets 2. Business Development & Partnerships Identify and evaluate new distribution, retail, and channel partnership opportunities across International Markets Build and manage relationships with regional distributors, retailers, and marketplace account teams Support market entry and expansion efforts, including partner scoping and early-stage commercial negotiations Feed market intelligence — competitor activity, partner opportunities, regional demand signals — back into broader International Markets strategy 3. Marketplace & Regional Strategy Develop and execute strategies tailored to platforms such as Amazon, Coupang, Shopee, Rakuten, etc. Collaborate cross-functionally to align marketplace plans with broader regional objectives Integrate product launches, campaigns, and partnerships into execution Provide feedback loops to the International Markets team on regional performance, customer insights, and market opportunities 4. Localization & Regional Adaptation Translate global ecommerce and brand strategies into region-specific execution plans Adapt promotions, content, and assortment based on local consumer behavior, competitive landscape, and platform dynamics Ensure cultural and language relevance across all customer touchpoints Balance global consistency with local optimization — knowing when to standardize vs. localize Continuously test, learn, and iterate strategies by region to drive performance improvements 5. Operational Excellence Maintain listing health, compliance, and account standing across all platforms Proactively manage risks including suppression, delistings, and policy violations Align inventory planning with regional demand, lead times, and promotional calendars Ensure advertising and promotional activity aligns with inventory realities 6. Conversion Optimization Optimize listings, pricing, and promotions to improve conversion rates Improve ratings, reviews, and overall brand presence within each platform Ensure content consistency while adapting to local language and cultural expectations Requirements Role Qualifications Bachelor's degree required 7 years of experience across ecommerce/marketplace management and business development or partnerships, ideally in a role spanning both, with experience operating across multiple global markets Experience managing multiple marketplaces (D2C websites + regional platforms preferred) Track record of sourcing, negotiating, or managing commercial partnerships in-market Demonstrated ownership of revenue and performance across digital channels Familiarity with marketplace dynamics across global regions such as Asia and Europe Strong analytical and problem-solving skills Comfortable operating with ambiguity — this role spans two disciplines Highly organized, detail-oriented, and outcome-focused