Digital Workplace System Administrator (Entra, Google) (FTC)

Employment: Full-time Experience: Mid-Senior level Education: Unspecified 12 month fixed term contract Hybrid 2/3 days per week in Tower Bridge HQ About Alto Software Group Alto Software Group is a B2B SaaS company that powers more than half of all UK housing transactions each year. We create software solutions that connect businesses and consumers, delivering a one-stop shop for estate agents and home builders. Our goal is to drive efficiency, speed up transactions, reduce risk, and improve the end-customer experience. While we’re not a start-up, we have a start-up mindset and want our people to operate with this mindset so that we can achieve our ambitions. The Role We’re looking for a proactive, automation-first Digital Workplace Platform Engineer to join our team. This is a high-impact role responsible for the design, security, and continuous improvement of our group’s core enterprise infrastructure and endpoint fleet. Operating in a "best of both worlds" environment utilizing Google Workspace, Microsoft 365, macOS and Windows, you will act as a key technical authority. You will bridge the gap between complex cloud infrastructure and end-user productivity, ensuring that our technical framework supports all users seamlessly and securely. What You’ll Do Engineering & architecture: You will own the design, configuration and maintenance of our enterprise cloud platforms. Automated lifecycle management: You will remove manual work by building modern provisioning workflows, such as zero-touch deployment, and by scripting away repetitive tasks. Identity & access: You will manage and secure user identities and groups across Active Directory/Entra ID, Google and LDAP, so that joiners, movers and leavers move through without friction. Tenant & platform migrations: You will lead and deliver tenant-to-tenant migrations, specifically Google Workspace to Google Workspace and Entra ID to Entra ID consolidations and restructures. Security & vulnerability remediation: You will work closely with the Security team to enforce OS and cloud security baselines, manage disk encryption, deploy endpoint protection and triage vulnerabilities. Tier-3 escalation: You will be the final escalation point for the EUC and Platforms teams, resolving the most complex infrastructure and operating system failures. Governance & tech lifecycle: You will oversee technology from budgeting and procurement through to secure decommissioning. You’ll also set infrastructure roadmaps and manage vendor SLAs. Stakeholder Engagement & education: You will keep technical baseline documentation sharp, mentor the wider Digital Workplace team and lead training for everyone from new starters to the C-suite. What You Need to Be Successful Hands-on experience planning and delivering tenant-to-tenant migrations, or highly coupled integrated estates, across both Google Workspace and Entra ID. Expert-level configuration management for macOS and Windows. Experience scaling enterprise endpoint management through Microsoft Intune, Apple Business Manager and corporate identity providers (Entra ID, Google). Strong knowledge of virtualisation and cloud technology deployment. A track record of managing complex incidents through multi-service ticketing platforms (we use Freshservice) while holding to internal SLAs. An automation-first approach: you use scripting and tooling to standardise operations, enforce security baselines and cut out repetitive work. You’re comfortable acting as a technical authority and working without supervision. You can balance long-term roadmap planning with urgent escalations and bring cross-functional teams into technical alignment. Excellent communication skills. You can turn complex infrastructure plans into clear, friendly updates for non-technical colleagues and leadership. There’s always room to grow and learn with our roles — please don’t be put off if you don’t have all of these. It’s more important that you’re passionate about improving the home moving and owning experience for everyone. Tools & Platforms Google Workspace and Microsoft 365 Entra ID / Active Directory, Google identity, LDAP Microsoft Intune and Apple Business Manager macOS and Windows Freshservice Slack, Zoom, Jira, Gemini and Claude (familiarity) Why Join Alto? You’ll have full ownership of a large, modern technology stack at a time when we’re actively consolidating and modernising it. Your job goes beyond maintaining systems: you’ll design a more secure, automated and resilient digital workplace, and you’ll have the autonomy and team support to make real changes from day one. Benefits Everyday Flex — Greater flexibility over where and when you work 25 days annual leave + extra days for years of service Day off for volunteering & Digital detox day Festive Closure — Business closed between Christmas and New Year Cycle to work and electric car schemes Free Calm App membership Enhanced Parental leave Fertility Treatment Financial Support Group Income Protection & private medical Gym on-site in London 7.5% pension contribution by company Discretionary annual bonus up to 10% of base salary Talent referral bonus up to £5K We want to make Alto Software Group more welcoming, fair and representative every day. We’ll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you’ve spent unemployed.