Finacle Techno-Functional Consultant

Experience: 10+ years in Finacle implementation, support, and enhancement projects within core banking environments Role Overview We are seeking a seasoned Finacle Techno-Functional Consultant with deep, hands-on expertise across the Finacle core banking ecosystem. The ideal candidate combines strong functional banking domain knowledge with technical proficiency in Finacle scripting and PL/SQL, and can independently diagnose, troubleshoot, and resolve production issues across CASA, Term Deposits, and Loans modules, along with batch (EOD/BOD) and API layers. Key Responsibilities Incident and Problem Management Perform rapid root cause analysis on production incidents and problem tickets, ensuring minimal business disruption Provide L2/L3 support for critical Finacle modules, driving fixes within defined SLAs Conduct trend analysis on recurring incidents to identify and resolve systemic issues Configuration, Customization & Development Configure and customize Finacle parameters, products, and workflows to meet evolving business requirements Develop, debug, and optimize Finacle Scripts (FinScript/CI Scripts) and PL/SQL packages, procedures, and functions Design, build, and troubleshoot API integrations between Finacle and upstream/downstream systems (payment gateways, channels, regulatory reporting systems, etc.) Batch & EOD/BOD Processing Monitor, optimize, and troubleshoot EOD/BOD batch jobs to ensure timely completion and data integrity Identify performance bottlenecks in batch processes and implement tuning solutions Support batch job scheduling, dependency management, and exception handling Module Expertise Provide deep functional and technical support across CASA (Current & Savings Accounts), Term Deposits (TD), and Loans modules Understand end-to-end product lifecycles, interest/charge computation, and accounting entries within these modules Stakeholder & Business Engagement Partner directly with business users, operations teams, and product owners to gather requirements, clarify issues, and translate business needs into technical solutions Communicate root causes, fix timelines, and workarounds clearly to non-technical stakeholders Participate in requirement discussions, impact assessments, and solution design sessions Testing & Deployment Support System Integration Testing (SIT) and User Acceptance Testing (UAT) cycles, including test case preparation and defect resolution Manage deployment activities including migration scripts, rollback plans, and post-go-live monitoring Provide hypercare/post-implementation support to ensure stability after releases Required Skills & Qualifications 10+ years of hands-on experience in Finacle core banking (implementation, support, or managed services) Strong command of Finacle Scripting (FinScript, CI/BC scripts) and PL/SQL Proven expertise in CASA, TD, and Loans modules (configuration, product setup, and troubleshooting) Solid understanding of Finacle EOD/BOD batch processing and job scheduling Experience with Finacle API/Integration framework (Finacle Connect, Web Services, or equivalent) Working knowledge of core banking architecture, interfaces, and middleware integration patterns Strong analytical and debugging skills with the ability to work under production-critical timelines Excellent stakeholder management and communication skills, with the ability to bridge technical and business teams Experience supporting UAT and production deployment cycles in a banking environment Preferred/Good to Have Prior experience in a banking/financial institution or IT staffing/managed services setup Exposure to Finacle upgrade or migration projects Familiarity with ITIL-based incident/problem management processes Knowledge of regulatory reporting or compliance-linked Finacle configurations