Internal IT Manager

Work where work matters. We are a global technology group built for what's next, offering high calibre professionals the platform for high stakes work, the kind of work that defines an entire career. When you join us, you're not just taking on projects, you're solving problems that don't even have answers yet. You will join an exclusive roster of talent that global leaders, including Google, Snap, Diageo, PayPal, and Jaguar Land Rover call when deadlines seem impossible, when others have already tried and failed, and when the solution absolutely has to work.

 Forget routine consultancy. You will operate where technology, design, and human behaviour meet to deliver tangible outcomes, fast. This is work that leaves a mark, work you’ll be proud to tell your friends about. We are looking for an Internal IT Manager responsible for leading the technology function that enables Beyond to operate securely, efficiently and reliably; owning IT support, infrastructure, software and vendor management, and the day-to-day operation of a compliant IT estate. We look for people who embody: Innovation to solve the hardest problems. ‍ Accountability for every result. ‍ Integrity always. About The Role Role Responsibilities Define, own and continually evolve the internal IT strategy and support model, ensuring alignment with business priorities, growth and merger and acquisition activity. Lead the planning, integration and change management of acquired businesses into Beyond's technology estate, ensuring seamless transitions and minimal operational disruption. Own the internal IT support function end-to-end, ensuring reliable, responsive and high-quality service to employees across multiple international locations. Act as the operational and technical escalation point for the IT team based in Romania (3 direct reports), providing hands-on technical leadership across the systems administered by the internal IT function. Oversee the design, implementation and ongoing administration of internal IT infrastructure, including SaaS platforms, end-user computing, collaboration technologies, networking and workplace technology. Own the design and administration of Role-Based Access Control across delivery centres in the Philippines, Romania and Argentina. Work closely with the SoC and Secure Advisory teams to support the delivery of compliance programmes and audits, ensuring the internal IT estate remains compliant with relevant certifications and regulatory requirements (including ISO 27001, ISO 9001, ISO/IEC 20000-1, Cyber Essentials Plus and data privacy regimes), without owning the design of the security or compliance programmes themselves. Provide operational and technical input to the Secure Advisory team on customer security/compliance due diligence responses and Data Transfer Agreements, ensuring accurate, evidence-based input on IT-administered systems. Own the IT operating budget, software licensing, contract renewals, vendor relationships and technology procurement, ensuring investment delivers value, scalability and operational efficiency. Support business continuity and disaster recovery planning for IT-administered systems, working with the SoC on testing and continual improvement. Produce and maintain clear technical documentation, including solution designs, operational procedures and support runbooks. Evaluate emerging technologies and recommend improvements that enhance productivity, supportability and operational effectiveness. As a Beyond leader, you are expected to embody our leadership ethos — supportive people management, shaping team direction, and championing our culture of innovation, accountability and integrity. This role is designed for impact, and we believe our best work happens when we connect. While we operate a flexible model, we expect you to spend regular quality time on site (at our offices or a client location) for collaboration sessions, customer meetings, and internal workshops. What Success Looks Like Essential Experience: Demonstrable experience leading an internal IT function within a complex, multi-site or international organisation, with genuine hands-on technical capability across modern IT infrastructure and SaaS platforms. Proven experience line-managing and acting as the technical escalation point for a distributed IT team, ideally across multiple locations or cultures. Extensive experience managing enterprise IT infrastructure, including SaaS platforms, end-user computing, collaboration technologies, networking and modern workplace services. Demonstrable experience managing enterprise technology vendors, software contracts, licensing renewals and both operational and capital budgets. Experience working collaboratively with security/compliance functions (in-house or outsourced) to maintain a compliant IT estate, without necessarily owning the design of the compliance programme. Demonstrable experience supporting technology integration during mergers, acquisitions or organisational change. Working knowledge of information security and compliance standards relevant to an IT-administered estate (e.g. ISO 27001, Cyber Essentials Plus, GDPR), sufficient to operate confidently alongside a security function. Excellent stakeholder management and communication skills, with the ability to translate technical detail into clear business outcomes. Strong operational judgement and prioritisation skills, balancing day-to-day support delivery with longer-term infrastructure and vendor decisions. Desirable Experience: Experience working within a cloud-first environment, ideally leveraging Google Cloud technologies and Google Workspace administration. Experience supporting private equity-backed organisations or businesses undergoing rapid growth and transformation. Exposure to AI-enabled workplace technologies and automation initiatives. Professional certifications in IT service management (e.g. ITIL) or enterprise architecture. Our Benefits We believe in supporting our team members both professionally and personally. Here's how we invest in you: Compensation and Financial Well-being Competitive base salary. Discretionary company bonus scheme. Employee referral scheme. Meal Vouchers. Health and Wellness Health Care Package. Life and Health Insurance. Work-Life Balance and Growth Bookster. 28 days of annual leave. Floating bank holidays. An extra paid day off on your birthday. Ten paid learning days per year. Flexible working hours. Sabbatical leave (after 5 years). Work from anywhere (up to 3 weeks per year). Industry-recognised training and certifications. Bonusly: employee recognition and rewards platform. Clear opportunities for career development. Length of Service Awards. Regular company events. Diversity and Inclusion At Beyond, we champion diversity and inclusion. We believe that a career in IT should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability, or neurotype. We value the unique talents and perspectives that each individual brings to our team, and we strive to create a fair and accessible hiring process for all.