Laboratory Applications Migration Consultant

Employment: Full-time Experience level: Mid-Senior Level Job Description We are looking for a Laboratory Applications Migration Consultant to join an international Windows 11 migration project within a global laboratory environment. If you have experience supporting laboratory applications, workstation management, and end-user environments, and enjoy working on complex IT migrations, this opportunity could be for you. Responsibilities: Coordinate migration activities with end users and local support teams across multiple sites; Assess, test, and validate laboratory application compatibility with Windows 11 environments; Install, configure, and document laboratory applications on Windows 11 workstations; Collaborate with application vendors to identify, obtain, and implement compatible software versions when required; Troubleshoot and resolve connectivity issues involving laboratory PCs, equipment, and network infrastructure; Investigate and resolve technical issues encountered throughout the migration process; Provide end-user training and guidance on newly installed or upgraded laboratory applications; Support data migration activities from legacy application versions and Windows 10 environments to Windows 11; Manage incidents and service requests related to Lab PCs and Kiosk PCs within agreed service levels; Prepare operational documentation, installation guides, knowledge articles, and migration procedures; Work closely with application, infrastructure, network, and support teams to ensure a successful migration rollout; Contribute to migration planning, risk identification, and project reporting activities. Qualifications Strong experience supporting laboratory environments, including laboratory PCs, analytical equipment, and data processing systems; Hands-on experience with laboratory software such as ACD/Labs, OpenLab, ChemStation, or similar platforms; 3 to 5 years of professional experience in workstation management, desktop support, or laboratory application administration; Good knowledge of Windows operating systems, including Windows 10 and Windows 11 deployment and support; Experience with software installation, configuration, upgrades, and application lifecycle management; Strong troubleshooting skills across workstations, applications, networks, and peripheral devices; Understanding of network infrastructure, databases, software deployment processes, and system integrations; Experience handling incidents, service requests, root cause analysis, and end-user support activities; Ability to create and maintain technical documentation, installation procedures, and user guides; Fluent English communication skills, both written and verbal; French language skills are considered an advantage; Strong organizational skills with the ability to work independently and within international project teams. Additional Information Availability to travel within Portugal when required; Availability for occasional international travel; Experience in multicultural and international environments is considered a plus. Company Description Inetum is a European leader in digital services , supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services