M365 Engineer

Employment: Full-time Sword is the trusted technology partner to enterprise and critical national infrastructure organisations, where resilience and security matter most. You’ll play a part in modernising legacy systems, securing day-to-day operations and helping organisations adopt new technology with confidence, so they can reduce risk and operate safely. From engineering, cyber security, OT and digital platforms to consultancy, commercial and operations, there’s a place for your expertise at Sword, collaborating with talented, supportive colleagues on challenging work that has real-world impact. In response to our continued high-growth trajectory, Sword’s Cloud & Cyber Team have a new opening for an experienced and motivated Digital Workplace/M365 Engineer to support our broad client base with their digital transformation, innovation and cyber resiliency requirements. Duties of the role include: Engineering & Client Delivery Deliver digital workplace engineering engagements including: Discovery, assessments and maturity reviews Health checks, platform management and optimisation activities Technical readiness, migration planning and remediation Facilitate discovery sessions and technical workshops (e.g. “Art of the Possible”) to define requirements, dependencies, business outcomes and use cases Develop target-state architectures, migration plans, roadmaps, and implementation plans Design and deliver Microsoft 365 solutions aligned to security, compliance, and user experience requirements Lead or contribute to migrations and transformational programmes to Microsoft 365 (including tenant to tenant migrations), from discovery and planning through to cutover and post-migration support Technical Solution Design & Implementation Design, implement and manage solutions across key Microsoft 365 workloads (e.g. collaboration, identity, security) Administer, monitor and maintain the Microsoft 365 platform, including configuration, change and service health management Translate business requirements into scalable, supportable, and secure technical solutions Produce high-quality deliverables including: High-level and low-level designs Architecture diagrams Implementation & support documentation Ensure alignment to best practices, governance frameworks, and security standards Cloud & Cyber Integration Embed security, identity, and compliance into all digital workplace solutions Ensure relevant cyber principles and standards are embedded, particularly Microsoft Zero Trust principles Support clients in improving resilience, compliance, and operational maturity Collaboration & Continuous Improvement Work collaboratively within a multidisciplinary cloud, cyber, and engineering team Mentor junior engineers and consultants and support knowledge sharing within the practice Stay current with Microsoft roadmap, emerging technologies, and industry trends Requirements Essential Experience Proven experience delivering Microsoft 365 or Digital Workplace engineering and migration engagements Strong track record of designing and implementing solutions for mid-market to enterprise clients Experience across the full project lifecycle: discovery → planning → design → migration/delivery → platform management → support Experience supporting or leading Microsoft 365 migrations and transformations Experience contributing to pre-sales activities (proposals, RFPs, SoWs) Extensive experience in a technical engineering or consulting role (vendor, partner, or customer side) Experience producing high-quality artefacts for both client and support teams – both internal and external Core Technical Knowledge Microsoft 365 platform, including: Exchange Online, SharePoint, Teams OneDrive and collaboration workloads Entra ID, including: Identity and access management Conditional access and authentication Identity driven security and governance Security & compliance: Microsoft Defender suite Data protection, governance and compliance controls Hybrid and migration scenarios (on premises to M365 and M365 to M365) Skills & Capabilities Strong technical and stakeholder engagement skills Ability to translate business requirements into technical solutions Excellent documentation and presentation skills Ability to lead workshops and present to both technical and non-technical audiences Strong problem-solving and analytical capability Ability to work independently and collaboratively in a fast-paced environment Certifications Microsoft certifications and accreditations in M365 such as MS-102(AB-650), SC-300 essential for the role Microsoft certifications and accreditations such as MS-721, MS-700, MS-900, SC-200, SC-401 and AZ-900 desirable but not essential Desirable Experience Experience working in regulated industries (e.g. public sector, financial services or critical national infrastructure) Knowledge of security frameworks and best practices (e.g. Zero Trust, CIS, NCSC guidance) Scripting/automation (e.g. PowerShell, Graph & Azure Runbooks) Experience with complementary tooling (e.g. security, identity governance, backup/resilience solutions) Experience and knowledge of on-premises Active Directory and Entra ID including GPO, MFA, PIM, RBAC, External ID, Conditional Access policies, Passwordless solutions and applying security configuration such as Microsoft Zero Trust Framework Benefits At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. Equal Opportunities At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment. If you don't meet every requirement but believe you have relevant transferable skills and experience, we encourage you to apply. We value diversity in At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more….. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.