Office Manager

Tower Research Capital is a leading quantitative trading firm founded in 1998. Tower has built its business on a high-performance platform and independent trading teams. We have a 25+ year track record of innovation and a reputation for discovering unique market opportunities. Tower is home to some of the world’s best systematic trading and engineering talent. We empower portfolio managers to build their teams and strategies independently while providing the economies of scale that come from a large, global organization. Engineers thrive at Tower while developing electronic trading infrastructure at a world class level. Our engineers solve challenging problems in the realms of low-latency programming, FPGA technology, hardware acceleration and machine learning. Our ongoing investment in top engineering talent and technology ensures our platform remains unmatched in terms of functionality, scalability and performance. At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do — combining market access, data, compute, and research infrastructure with risk management, compliance, and a full suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best. At Tower, employees will find a stimulating, results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential. Responsibilities The Office Manager will be part of APAC Corporate Services team and will be responsible for: 1. Reception & Employee Experience Front Desk Management: Serving as the primary point of contact for guests, clients, and candidates; managing greeting procedures and guest registration Meeting Room Coordination: Overseeing calendar scheduling for shared spaces, ensuring AV readiness, and coordinating room setups for internal/external meetings Receptionist duties: Handling incoming/outgoing mail, courier deliveries, registered posts, and package distribution to staff including filtering external calls, managing central inbox queries, and redirecting requests to appropriate internal teams 2. Facilities Maintenance & Operations Daily Floor Inspections: Conducting routine daily floor walks to identify lighting, HVAC, plumbing, furniture, or equipment issues Repairs & Maintenance: Reporting, logging, and following up on routine maintenance issues; executing office repairs and desk adjustments when needed Building Management Liaison/Facilities Management: Coordinating day-to-day facilities requests with the landlord or Building Management Office (BMO) and Contractors (e.g., air-con extensions, cargo lift access, pest control), which includes reporting, logging, and following up on routine maintenance issues 3. Office Management Pantry Services & Events: Overseeing daily breakfast, lunch, and snack stock levels according to budget available; placing routine grocery and pantry orders; ensuring high cleanliness standards. Coordinating logistics for in-house company lunches, festive gatherings, and corporate events alongside internal committees Vendor Operations: Supervising third-party service providers (cleaning personnel, coffee machine suppliers, air purifier technicians, plant maintenance) Administrative duties: Overseeing enquiries by employees, corporate gym memberships, pass distribution, and usage tracking for local and visiting staff. Preparing workstation allocations, creating or deactivating physical access cards, and managing storage lockers for new hires and leavers. Coordinating desk seating arrangements, internal office reshuffles, and hardware setup access, which includes maintaining updated documentation on Google Drive, system process guides, and expense tracking for facilities spend Travel: Recording, coordinating, and arranging travel arrangements according to the company's policies 4. Health, Safety, & Compliance HSE Management: Assisting with Display Screen Equipment (DSE) assessments, maintaining first aid supplies, and assisting fire wardens during emergency drills Qualifications The ideal candidate is proactive, punctual, detail-oriented, organized, and creative with: A bachelor's degree or at least two years of relevant experience Health and Safety management experience Proficiency in Microsoft Office with particular expertise in Excel and Outlook A positive, friendly, and helpful attitude Strong written and verbal communication skills An ability to effectively build relationships across groups and levels Benefits Tower’s headquarters are in the historic Equitable Building, right in the heart of NYC’s Financial District and our impact is global, with over a dozen offices around the world. At Tower, we believe work should be both challenging and enjoyable. That is why we foster a culture where smart, driven people thrive – without the egos. Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win. Our benefits include: Generous paid time off policies Savings plans and other financial wellness tools available in each region Hybrid working opportunities Free breakfast, lunch, and snacks daily In-office wellness experiences and reimbursement for select wellness expenses (e.g., gym, personal training and more) Company-sponsored sports teams and fitness events (JPM Corporate Challenge, Cycle for Survival, Wall Street Rides FAR and more) Volunteer opportunities and charitable giving Social events, happy hours, treats, and celebrations throughout the year Workshops and continuous learning opportunities At Tower, you’ll find a collaborative and welcoming culture, a diverse team and a workplace that values both performance and enjoyment. No unnecessary hierarchy. No ego. Just great people doing great work – together. Tower Research Capital is an equal opportunity employer.