Onboarding Specialist INDIA

Experience: Entry level At Base, our mission is to empower entrepreneurs to succeed in the global e-commerce landscape. We provide a technology platform that revolutionizes their online sales operations. Our international team, spanning from Europe to the Americas, delivers a comprehensive, all-in-one solution to thousands of merchants worldwide. We offer seamless integrations with industry leaders, including Amazon, eBay, Shopify, DHL, and FedEx. However, we are more than just a technology company. We are one of the fastest-scaling platforms in the sector, having achieved 15x growth over the past three years. We cultivate a culture where tangible impact and collaboration are paramount, with our team being the driving force behind our innovation. If you are driven to shape the future of global e-commerce, we invite you to apply. Your opportunity awaits! What You’ll Own & Drive Client Implementation & Onboarding: Lead the end-to-end technical onboarding of ecommerce brands and retailers using Base.com. Platform Enhancements: Work closely with global teams to test, improve, and evolve core product functionalities for Indian users. Workflow Automation: Leverage our vast integration suite and APIs to automate complex operations across commerce, logistics, accounting, and CRM systems. Solution Consulting: Act as a technical advisor to clients, helping them configure and adopt our solutions effectively. Performance Optimization: Ensure code and systems are built with speed, stability, and scalability in mind. Requirements Tech-First Problem Solver: You love solving customer pain points through hands-on tech implementation and scripting. Experienced & Independent: 2–5 years of experience in ecommerce SaaS implementation with strong self-management in a remote setup. Languages You Speak: Proficient in PHP or Python, comfortable working with REST APIs, Git, and MySQL. Customer Obsessed: You see the product through the eyes of the end-user and optimize for value delivery. Multilingual Communicator: Fluent in English (B2+), and at least one of Hindi, Tamil, Telugu, Kannada, Marathi, Gujarati, or Bengali. Bonus Points: Familiarity with ecommerce systems, marketplace operations, or prior exposure to BaseLinker. Benefits Impact from Day One: You’ll play a central role in building the India implementation playbook. Remote-First, Freedom-Led: Work independently with global peers and no micromanagement. Own the Product: We build what we believe in—with direct influence on product decisions. Long-Term Growth: Join us during hypergrowth and grow into tech leadership roles as we scale India ops.