Operations Estimator

Employment: Full-time Experience: Associate Indra Park Air work with customers all over the globe to make air travel safer. For over 50 years we’ve been one of the leading producers of VHF and UHF radios, providing the vital link between the ground and the air for passenger, freight and military aircraft. The reasons behind our success are simple and won’t change. First, we work harder for the customer than the rest. We take time to truly know their needs and create the right product for them. We train them how to use it, we won’t let our equipment be deployed until every detail is right, and then we provide the best care and service for all of our products as long as they are still used. At Indra Park Air we stay the best by looking to the future – to new requirements and new possibilities. A radio remains a radio but we never stop thinking about how we can improve it, how we make it and how it can offer more to our customers. It’s no wonder that we are one of only 2% of companies worldwide to hold PLATINUM Level in Investors in People Accreditation. At Indra Park Air, our values guide everything we do, from developing industry-leading technology to supporting our customers around the world. Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enable us to drive a safer, more connected future through technology. Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers' needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Due to an increase in workload , we are looking to grow our test team to support across several high value awards. As the Operations Estimator you will coordinate completion of estimating tasks ensuring on time, in full delivery, through liaising with the internal customers / stakeholders to meet agreed deadlines in support of bid submissions. What you will do: Understand and conform to the standards contained in the Indra Company Code of Ethics and Legal Compliance. Estimating: Generate the OPW (Offer Pricing Worksheet – currently Excel format) format based on the Application Engineer’s IPC (Integrated Parts Catalogue) loaded jobs Develop and build relationships to ensure a high level of customer service is provided to all internal customers / stakeholders Follow the existing process but identifying and implement process efficiencies, as agreed, within the Estimating role. Ensure that any, and all changes, are controlled via the PDM into the process change tool Assist in obtaining and apply costs from third party quotes and adjust for missing services e.g. packaging/shipping to consignee, consider exchange rates, warranty & durations, etc. Liaise & agree with Application Engineer and Programme Manager the required or appropriate NRC’s (Non Recurring Expenses) Present the OPW cost sheet and obtain the necessary departmental and Company sign offs following the current outlined processes Maintain the OPW cost template, seeking to drive improvements into this tool or seek an alternate solution for the completion of the estimating task Any other duties as agreed with Line Management Quality: Demonstrate flexibility and a positive attitude to changing priorities or direction Demonstrate excellent team working skills working collaboratively in own department, across the company and with external customers, suppliers and agencies as required Comply with the company and departmental procedures Contribute and / or lead process improvements Adopt a quality approach and foster a quality culture Show the highest level of commitment to delivering exceptional customer service Understand and conform to the standards contained in the Company Standards of Business Ethics Requirements Quialifications Educated to GCSE standard or equivalent, with a minimum requirement in English and Maths. Technical knowledege Strong coordination and planning skills. Proficient in Microsoft Office, particularly Microsoft Excel, and experienced in using data management software. Good general IT skills and confidence using digital systems and applications. Any of the following working experiences: Experience working within a Programme Management Office (PMO) environment. Experience in an Operations or Administrative role. Experience in a customer-facing delivery role. Demonstrable commercial acumen and/or relevant commercial experience. Experience in customer- and delivery-focused roles. Personal Skills and Abilities Excellent interpersonal skills, with the ability to build effective working relationships with a wide range of stakeholders. Strong organisational and administrative skills, with excellent attention to detail. Ability to organise and prioritise own workload, seeking guidance when required. Excellent written and verbal communication skills, with the ability to communicate effectively with a varied range of stakeholders. Ability to apply a logical and structured approach to problem-solving, considering and weighing the merits of alternative solutions. Highly self-motivated, positive and adaptable, with a flexible approach to changing priorities. A hands-on, proactive and can-do approach to work. Ability to manage multiple tasks and priorities effectively. Note In exceptional circumstances, individual requirements may be relaxed where appropriate. For example, additional relevant experience may be considered in lieu of formal qualifications.