Operations Intern – Offline Business Development

📍 Madrid About the role We are looking for an Operations Intern who is eager to gain hands-on experience in People Operations (HR) while being exposed to how a business expands physically. This internship is designed as a learning experience, ideal for students who want to develop practical skills in a dynamic, international environment and be part of building something from the ground up. What you'll learn & Support People Operations (HR exposure) Support onboarding and administrative processes for new hires Assist with employee documentation (contracts, amendments) and payroll checks Maintain and update data across HR and finance systems Act as a support point of contact for employees and internal stakeholders Operations & Expansion exposure Support the team in the process of opening new study centers Assist in coordinating facilities, vendors, and basic operational needs Help ensure smooth communication between internal teams and external partners Contribute to ongoing projects related to study center development Cross-functional collaboration Work closely with People Operations (HR) and RevOps / Expansion teams Learn how operational and people-related decisions support business growth Who this internship is for Students currently enrolled in Business Administration (ADE), Psychology, HR, or related fields Looking to build a career in People Operations / HR, with exposure to business operations Able to sign an internship agreement with a university or educational institution What we're looking for Initial experience (internships or part-time roles) in People Administration, Office Management, or similar administrative environments Exposure to logistics, coordination, vendors, or facilities is a plus Strong organizational skills with attention to detail and ability to manage multiple tasks Excellent communication skills and a people-oriented mindset Stakeholder mindset: curiosity and interest in understanding business needs and collaborating with different teams Proactive attitude and willingness to learn in a fast-paced environment Languages: Fluent English required Native Spanish required What you'll gain Practical experience in People Operations (HR) in a real business context Exposure to business expansion and operational processes Opportunity to contribute to building a new business line from scratch Mentorship and collaboration with international teams (Madrid, Milan, Vienna) What success looks like After 3 months: You understand how the offline business and study centers operate After 6 months: You proactively support processes and take ownership of tasks After 12 months: You are a reliable team member, trusted by stakeholders and able to manage responsibilities independently Why Join us? This is a unique opportunity to start your career in HR while staying close to the business, gaining exposure to both people and operations. You’ll be part of shaping a new business line at GoStudent—learning not just how companies run, but how they are built.