Operations Manager (m/f/d)

WHO WE ARE: We build the intelligence that lets robots sense, reason, and act in the real world—moving beyond the lab and into everyday industrial settings like warehouses and factories. Our technology closes the automation gaps that traditional systems can’t solve. We are on a mission to redefine how physical work gets done, and we’re looking for curious, bold thinkers to help shape the future of robotics with us. OVERVIEW: The role We’re looking for a hands-on Operations Manager to help our teleoperations team scale. You’ll build the structures, processes, and systems that let the team grow without losing quality or speed. You’ll work closely with site leads, project managers, and AI researchers to understand what the team needs and shape how it develops. What you’ll do - Build the team’s structure: define roles, responsibilities, and how the team is organized as it grows - Set up processes and ways of working that keep the team productive and running smoothly - Develop ways to measure and analyze team productivity, and use those insights to improve - Work closely with site leads, project managers, and AI researchers to understand their needs and translate them into team setup, profiles, and priorities - Own shift planning and make sure we have the right coverage across sites - Support HR and legal topics such as contracts, working hours, and compliance, together with HR - Oversee the hiring pipeline, from defining profiles through onboarding new team members What we’re looking for - Experience building or scaling an operational team, for example in logistics, customer operations, field operations, or similar - A structured thinker who enjoys creating order and setting up systems that work - Hands-on mindset; you like to get things done yourself - Good with people and comfortable working with data and spreadsheets - Comfortable working across different teams, from operations to research - Interest in robotics or AI (no technical background needed) - Bonus: experience with shift-based or multi-site teams WHAT WE OFFER: - Wellpass (gym membership) - Flexible working hours - Option to work from home when needed - A motivated team and an open corporate culture - Competitive compensation and excellent career development opportunities