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Podcast Support Specialist
Posted by Laravel on 14 October 2026. Still on their Lever board when we checked 48 min ago.
What the posting is about
Support listeners of various podcasts on the Supporting Cast platform. Handle inquiries about sign-ups, logins, subscriptions, and app setup. Ensure a positive experience for paying subscribers.
Read out of the posting
LevelNot stated
Experience askedNot stated
EmploymentPart time
LocationRemote - US ONLY
RemoteYes
Visa sponsorshipNot stated
SalaryNot published, and most postings do not
Posted2026-10-14
Found vialever, direct from their system
We had it within the hour it went up.
The posting, as the company wrote it
At Supporting Cast, we help your favorite podcasts—shows from leading publishers like NPR, SiriusXM, and NBC, as well as beloved independents—build sustainable businesses through paid subscriptions. We're looking for a Podcast Support Specialist to join our small, high-impact team and be the friendly, reliable voice for listeners across every show on our platform.
You'll be the first point of contact for listeners who need help signing up, logging in, managing a subscription, or getting a podcast app set up correctly. This is a part-time, listener-facing role. You'll play a key part in making sure paying subscribers have a great experience.
Copied from Laravel’s own board, not rewritten. Original ↗
Also open at Laravel
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