Program Associate I (Project Based)

Employment: Temporary Experience: Associate Education: Bachelor's Degree Position Overview We are looking for a highly organized, proactive, willingness to get things done, take responsibility and detail-oriented person with great communication and problem-solving skills to provide pre-sales and after-sales support to our customers and program managers. Essential Job Functions Primarily responsible for managing Quality Assurance Requirements Ensure that Electronic Samples, Top of Production, Test Report and In-line Inspection Report are received; follow up if necessary Ensure accuracy of Electronic Samples and Top of Production Samples Creates Product Specifications and other Regulatory Requirements (Declaration of Conformity /MSDS and Declaration) Help with Packaging BOM audits Assist Program Associates and Lead with customer presentation needs Run necessary business reports and provide sound analysis Review, understand and communicate vendor business and compliance requirements Work with Product Engineers, Quality Assurance Team, Product Managers, Logistics and Merchandise Sourcing to resolve QA issues Processing item information entries in customer portal and monitor life cycle stage Perform special tasks and assignments as needed Requirements Education and Experience 4 years industry experience in similar role 4-year college degree Excellent verbal and written English Proficiencies Required Excellent verbal and written skills and the ability to communicate effectively and professionally when giving and taking information in writing, in person and over the phone. Ability to take initiative and prioritize tasks Good time-management, organizational, and problem-solving skills Ability to work accurately with close attention to detail Strong interpersonal skills with the ability to work effectively with individuals and groups at all organization levels Ability to respond effectively to sensitive inquiries or complaints and maintain confidentiality of sensitive information Willingness to adapt to changing business needs and deadlines Solid IT skills with knowledge of Microsoft Word, Excel and PowerPoint Demonstrate a strong work ethic that includes neatness and punctuality Benefits Free lunch meal, fruits, snacks, and drinks Onsite gym with a free professional instructor Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP Weekly engagement activities with prizes that are up to 3,000 PHP Free upskilling academy to improve your performance and skillset State-of-the-art facilities from toilets to your workstation Amenities such as sleeping quarters, game area, chat room, shower room