QA Engineer (SaaS Platform)

Employment: Full-time Experience: Mid-Senior level Company Summary: Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more. Role Overview We are looking for a QA Engineer to join our team and ensure the quality, reliability, and performance of our SaaS platform. In this role, you will be responsible for both manual and automated testing, API testing, defect management, and supporting System Integration Testing (SIT) and User Acceptance Testing (UAT). You will work closely with Senior QA Engineers, Software Developers, Product Managers, and other stakeholders in an Agile environment to identify issues, improve test coverage, and ensure high-quality software releases. Key Responsibilities Manual & Automation Testing Design, develop, execute, and maintain manual and automated test cases for web-based applications. Develop and maintain automated test scripts using tools such as Playwright, Selenium, or similar frameworks. Perform functional, regression, smoke, integration, and exploratory testing. Identify opportunities to improve test automation coverage and testing efficiency. Investigate test failures and collaborate with developers to resolve issues. API Testing Perform API testing using Postman or similar tools to validate functionality, reliability, and system integrations. Verify API responses, authentication, error handling, and data accuracy. Develop and maintain API test collections and document testing results. Identify, report, and track API-related defects. SIT/UAT & Defect Management Support System Integration Testing (SIT) and User Acceptance Testing (UAT) to ensure applications meet business and functional requirements. Prepare test plans, test scenarios, test cases, and relevant testing documentation. Identify, document, track, and retest defects throughout the software development lifecycle. Collaborate with developers and stakeholders to investigate issues and verify resolutions. Conduct regression testing to ensure fixes do not impact existing functionality. Agile Collaboration & Quality Improvement Participate in Agile/Scrum activities, including sprint planning, backlog refinement, and retrospectives. Work closely with Product Managers, Developers, and Senior QA Engineers to review requirements and acceptance criteria. Identify potential quality risks and edge cases early in the development lifecycle, supporting a Shift-Left testing approach. Provide regular updates on testing progress, defect status, and release readiness. Contribute to continuous improvement of QA processes, testing standards, and automation practices. Requirements API Testing: Hands-on experience in API testing using Postman or similar tools, including validating API responses, authentication, and error handling. Test Automation: Practical experience developing, executing, and maintaining automated test scripts using Playwright, Selenium, or similar automation frameworks. SIT/UAT & Defect Management: Experience supporting SIT/UAT, managing defects, and collaborating with cross-functional teams in an Agile/Scrum environment. 3+ years of experience in Software Quality Assurance , covering both manual and automated testing. Good understanding of software testing methodologies, the Software Development Life Cycle (SDLC), and Software Testing Life Cycle (STLC). Ability to develop and execute test cases independently, investigate defects, and document findings clearly. Strong analytical, problem-solving, and communication skills. Ability to work independently and collaboratively in a fast-paced development environment. Why Join us Opportunities to work on regional projects with global brands. Exposure to multinational clients, cross-border teams, and cutting-edge technology. Exposure to solutions that include immersive video walls, hybrid meeting tech, collaboration tech, digital transformation, smart workspace integration and much more. Team-oriented culture that encourages collaboration and continuous learning. Involved in custom projects for high-profile clients, DVI offers opportunities to expand your portfolio and build a specialized skill set. A booming industry with the rise of hybrid workspaces and smart office solutions.