Recruiting Operations Manager

Who We Are Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems—designed to take ideas from research to production with less friction. Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in. We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute. The Way We Work The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice: Move with Urgency: We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping. Take Ownership: We own outcomes, not just our individual work. We make decisions that move the company forward and follow through. Communicate Openly: We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together. Build Great Teams: We lead by example, empower others, and create healthy teams where people can do their best work. Raise the Bar: We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most. Think Long-Term: We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact. What We're Looking For We are looking for a Recruiting Operations Manager to lead the systems, programs, and processes that support hiring at Lightning AI. This role oversees recruiting coordination, applicant tracking systems, interviewer training, headcount management, recruiting technology, vendor partnerships, and operational reporting. You will partner with Talent Acquisition, People, Finance, and business leaders to establish consistent recruiting operations, improve team productivity, maintain reliable hiring data, and support hiring plans as the organization grows.This role is based in San Francisco, with a minimum of two in-office days per week and occasional team and company offsites. What You'll Do Lead the implementation and ongoing optimization of an applicant tracking system, including system configuration, data migration, integrations, testing, and rollout. Manage recruiting coordination operations, including interview scheduling, coordinator workload, service standards, and process improvements. Design, implement, and maintain an interviewer training program, including onboarding, training materials, structured interviewing practices, and program evaluation. Partner with People, Finance, and business leaders on headcount tracking, requisition approvals, hiring plan reconciliation, and related operating processes. Evaluate and implement AI-enabled recruiting technologies and automation to streamline workflows, reduce manual work, and improve recruiting productivity. Manage recruiting technology vendors, including evaluation, selection, contracts, implementation, performance reviews, and renewals. Develop and maintain recruiting dashboards and operational reporting for hiring progress, funnel conversion, time-to-hire, recruiter capacity, and hiring plan attainment. Establish recruiting process standards, maintain ATS data accuracy, and support applicable hiring record keeping and compliance practices. Monitor candidate experience measures, including scheduling efficiency, communication, and feedback, and implement process improvements. What You'll Need 5+ years of experience in Recruiting Operations, Talent Acquisition Operations, or a related function. Experience leading implementation of an ATS such as Greenhouse or Ashby, including configuration, data migration, integrations, and rollout. Experience managing recruiting coordination, including interview scheduling operations, workload management, and process improvements. Experience building and managing interviewer training programs, including training materials, interviewer onboarding, and structured interview practices. Experience managing headcount and requisition processes in partnership with People, Finance, and business stakeholders. Experience evaluating and implementing AI technologies or automation for recruiting teams. Experience managing recruiting technology vendors, including evaluation, contracts, implementation, and ongoing vendor performance. Experience developing recruiting reports or dashboards and using operational metrics to identify opportunities for improvement. Experience maintaining recruiting process documentation, ATS data integrity, and consistent hiring workflows. Experience improving interview scheduling and candidate communication processes using feedback or operational measures. We are committed to offering competitive compensation that reflects the value each team member brings to our mission. Final offers are based on factors such as experience, skills, geographic location, and role expectations. In addition to base salary, our total rewards package for eligible roles includes a discretionary bonus, a meaningful equity component, and comprehensive benefits. The anticipated annual base salary range for this role is: $125,000 — $180,000 USD Benefits and Perks We offer a comprehensive and competitive benefits package designed to support our employees’ health, well-being, and long-term success: Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents. Meaningful Equity: RSUs that give employees a stake in the company's long-term success. Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.). Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance. Paid Parental & Family Leave: Paid leave to support you and your family through life's important moments. Professional Development: Annual learning and development allowance to support your professional growth. Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being. Sabbatical Program: Four weeks of paid sabbatical leave after four years of service. Flexible Work: Flexible schedules and a hybrid work model for our office-based teams. In-Office Meals: Complimentary meals at our office hubs. Benefits may vary by location, team, and role. At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.