Sales Development Representative (Inbound)

ABOUT KESTRA Kestra is the universal orchestration platform: open source, declarative, & designed to orchestrate data pipelines, IT automation, business workflows, & AI/agentic systems. Trusted by over 10,000 organizations worldwide, including JPMorgan Chase, Bloomberg, FILA, & Crédit Agricole, Kestra orchestrates mission-critical workloads at scale. The open-source project has close to 30,000 GitHub stars, hundreds of contributors, & a fast-growing global community. ABOUT THE ROLE Most of Kestra's pipeline starts with someone who already found us: a demo request, a Kestra Cloud trial, a webinar sign-up, or an engineer from the open-source community who wants to talk to Sales. We sell Kestra Enterprise, self-hosted in the customer's own infrastructure, & Kestra Cloud, our fully managed edition. We're looking for our first inbound Sales Development Representative in Europe to turn that interest into qualified pipeline. You follow up on every inbound lead, qualify it honestly against our Ideal Customer Profile, & pass it to the right Account Executive. You work closely with our Lead Growth Engineering team, who build & run the systems that capture, score, & route our inbound demand. Together you decide which signals matter, tighten routing, & make sure no good lead goes cold. You report to the Head of Sales & hand off daily to our European Account Executives. Your buyers are technical: data engineers, platform engineers, & the leaders who run those teams. You don't need to be an engineer, but you need to be curious enough to learn the product & talk credibly about orchestration. WHAT YOU'LL OWN Follow-up - Every inbound lead routed to you: demo & contact requests, Kestra Cloud trials & sign-ups, event & webinar follow-ups, & community hand-raises. - Speed to lead: a first personal reply within 1 business hour, & at least 4 follow-up attempts over 7 business days before closing a lead out. - Messages that read like a person wrote them: short, relevant, & clearly based on what the prospect actually asked for. Qualification - Qualification calls that uncover the prospect's use case, current tooling (Airflow, cron, homegrown scripts, cloud-native schedulers), team, & timeline. - Honest qualification against our Ideal Customer Profile: a real business pain Kestra solves, & someone involved in evaluating or buying. - Clean disqualification: leads that don't fit go back to nurture with a clear reason, so the team learns which sources bring good demand. Hand-off to Account Executives - Routing each qualified lead to the right Account Executive by territory & segment, or to the account owner when there is already an open opportunity or an existing customer. - First meetings that actually happen, with a written brief so the prospect never has to repeat themselves. - Accurate records in HubSpot: every lead, call, & disqualification reason logged, so forecasts & routing can be trusted. Partnership with Lead Growth Engineering - Feedback on lead quality by source, campaign, & persona, so scoring & routing keep improving. - Shaping the inbound playbook: qualification questions, templates, objection handling, & the hand-off checklist. - Spotting gaps early: leads routed to the wrong place, signals the system misses, or steps that slow a prospect down. WHAT WE'RE LOOKING FOR - 1+ year as an SDR, BDR, or in a similar customer-facing role, ideally at a B2B SaaS or software company. - Inbound experience: you have worked a lead queue against response-time targets & know how to qualify without losing a good prospect. - Curiosity about technical products: you enjoy learning how software works & can hold a credible conversation with an engineer. - Clear, concise writing: your emails get answered. - CRM discipline: you keep records accurate because you know other people rely on them. - Fluent in English; a second European language (especially French or German) is a plus. - Comfortable working autonomously in a fully remote team, with working hours that cover European business hours. PERKS & BENEFITS - Competitive compensation, performance bonus, & equity - Medical, dental, & vision insurance - Employer-paid life & disability insurance - Fully remote, with home-office & equipment budget - Learning & conference budget - Paid time off, company holidays, & parental leave LOCATION Europe