Senior Product Analyst

Avenga is an international engineering firm helping businesses operate with AI at the core. With 6,000+ experts worldwide, we combine engineering expertise with AI-native thinking to turn ambitious ideas into real-world impact across industries, technologies, and markets. At the core of the role We are looking for a Senior Product Analyst to join our team in Buenos Aires. In this role, you will support the continuous improvement of our products, provide data-driven insights to guide decision-making, identify optimization opportunities, and help deliver a seamless, secure, and efficient payment experience for our users. You will also contribute to improving the efficiency of transaction routing, settlement, and clearing processes. Core skills you’ll bring 4+ years of experience in product analysis, business analysis, functional analysis, or similar roles within digital environments, fintech companies, or banking institutions Proven experience working with acquiring processors, Payment Service Providers (PSPs), payment aggregators, or acquirers, with a solid understanding of the card and account-based transaction lifecycle Technical and functional knowledge of the Argentine payments ecosystem, particularly operations involving Coelsa, including: Transferencias 3.0, PCT, QR interoperability Experience with analysis and tracking tools such as: Advanced Excel, Basic SQL, Google Analytics Amplitude, Power BI or similar analytics platforms Degree in Industrial Engineering, Information Systems, Business Administration, or a related field Experience working with Agile methodologies (Scrum, Kanban) Strong analytical skills, attention to detail, and results-oriented mindset The impact you'll create Analyze key product metrics and generate reports that support decision-making Collaborate with the Product Owner in defining requirements and functionalities, ensuring proper documentation and traceability of transactional flows Analyze and design acquiring processing flows, including authorization, capture, settlement, refunds, and chargebacks, as well as integrations with the clearing house (Coelsa) Create use cases, functional flows, and acceptance criteria for new features and improvements related to payment solutions Participate in discovery sessions and requirements gathering with business, technology, and UX teams Monitor product performance, identify deviations (e.g., approval rates, declines, routing issues, or latency problems), and propose improvement actions Conduct market benchmarking to identify trends and opportunities for product evolution within the payments ecosystem Support testing and validation activities, ensuring the functional quality of integrations with acquirers and payment networks before each release Provide support to Development and QA teams throughout the product lifecycle Document processes, findings, and best practices to strengthen knowledge management within the team People are at the core of Avenga. We provide equal opportunities regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to a respectful environment where everyone can be themselves, share their ideas, and feel that they belong.