Senior Product Manager - Platform

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide. Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. Check out our ratings on G2 https://www.g2.com/products/tremendous/reviews. Tremendous is profitable and growing without outside investors. We’re a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s. About the role We’re looking for a Senior PM to join our Platform team. This team owns infrastructure, security, and internal tooling that keeps every other team shipping. Today, the product management org is six PMs, led by a co-founder who serves as Head of Product. You will - Report to our Co-founder / Head of Product, Kapil Kale https://www.linkedin.com/in/kapilvkale/. - PM the Platform team end-to-end. This team is responsible for security issues, AI infrastructure, security improvements, data / compliance, and technical upgrades, and you’ll be involved in all of it. - Work across technical systems. This is a highly technical product area that requires close collaboration with engineers and comfort discussing architecture, tradeoffs, implementation details, and complex technical problems. - Manage the team’s product roadmap. You’ll be working with stakeholders to help figure out what to build and when. When things are unclear, you'll resolve the ambiguity for the team. - Frame up problems. You’ll be expected to explain what problems we are solving and why. This helps our engineers and designers understand how to solve those problems. - Conduct research and analysis. In order to frame those problems well, you’ll need to collect supporting evidence–from user interviews, market research, and competitive analysis. - Work with designers and engineers to devise solutions. PMs set requirements and then work with designers and engineers to select appropriate solutions. - Collaborate without meetings. Tremendous has an async, non-meeting culture. This can be tricky if you're used to doing PM work in meetings. - Persuade with a light touch. Not everyone will agree on priorities. It's the PM's job to drive decisions while keeping people in the process. - Report back on what’s working. Once we ship, you’ll be responsible for helping the team understand the impact of their work. You have - 4+ years of PM experience on a platform team (infrastructure, platform, security, search, data, etc). - 5+ years of professional software engineering or engineering management experience. - Exceptional technical fluency and problem-solving ability. You're comfortable discussing and solving complex technical problems with engineers. - Strong product intuition. You can look at a problem and see the right solution. - The ability to take a long-term strategy and a big feature backlog and translate that into roadmaps. - Outstanding written and verbal communication skills. We’re a documentation-first culture, and this role requires communicating effectively with senior stakeholders. - Comfortable making decisions without perfect information and moving work forward without being told to. - Genuine empathy for users and teammates. You want to understand their problems. What's cool about the role - Competitive pay and equity. Base salary for this role: $250,000 to $325,000. - Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave. - Fully remote. Work from anywhere in the Americas. - Great culture. Read more about how we work in our public handbook https://handbook.tremendous.com/.