Site Reliability Engineer (SRE)

Employment: Full-time Experience: Mid-Senior level Education: Bachelor's Degree Who We Are We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, fixed deposit and other financial solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences. The Role The Site Reliability Engineer (SRE) is responsible for ensuring the availability, reliability, scalability, and performance of business-critical applications and infrastructure. The role combines software engineering and operations expertise to automate processes, improve platform stability, and enhance system observability. What You Will Do • Design, implement, and maintain highly available and scalable infrastructure. • Monitor production systems and proactively identify performance bottlenecks. • Manage incident response, root cause analysis (RCA), and problem management activities. • Develop automation scripts and tools to improve operational efficiency. • Implement and maintain CI/CD pipelines. • Manage cloud infrastructure across AWS and hybrid environments. • Configure and maintain observability platforms including monitoring, logging, and alerting solutions. • Define and track SLIs, SLOs, and error budgets. • Support application deployments and release management processes. • Collaborate with Engineering, Security, Data, and Product teams to improve system reliability. • Perform capacity planning and disaster recovery testing. • Ensure infrastructure and systems comply with security and regulatory requirements. Requirements What You Bring Education • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Experience • 4–7 years of experience in Site Reliability Engineering, DevOps, Cloud Engineering, or Infrastructure Operations. • Experience supporting mission-critical financial services or fintech platforms is an advantage. Technical Skills • Strong knowledge of AWS services (EC2, ECS/EKS, RDS, Lambda, VPC, IAM, CloudWatch). • Experience with Infrastructure as Code (Terraform, CloudFormation). • Knowledge of containerization technologies (Docker, Kubernetes). • Experience with CI/CD tools (GitHub Actions, GitLab CI/CD, Jenkins, Azure DevOps). • Experience with monitoring tools such as Datadog, Prometheus, Grafana, New Relic, or ELK Stack. • Strong Linux administration skills. • Experience with scripting languages (Python, Bash, PowerShell). • Understanding of networking, DNS, load balancing, VPNs, and security controls. Preferred Certifications • AWS Certified Solutions Architect. • AWS SysOps Administrator. • Kubernetes Certifications (CKA/CKAD). • HashiCorp Terraform Associate. Key Competencies • Problem-solving and analytical thinking. • Incident management and troubleshooting. • Automation mindset. • Strong communication and collaboration. • Attention to detail. This Role Is Ideal For You If • You enjoy solving complex infrastructure and reliability challenges. • You are passionate about automation and reducing operational overhead. • You thrive in highly available, customer-facing environments where up-time matters. • You enjoy working across Engineering, Security, Data, and Product teams to improve system performance. • You are proactive and constantly seek opportunities to improve reliability, scalability, and efficiency. You May Not Enjoy This Role If • You prefer manual processes over automation. • You are uncomfortable responding to production incidents and troubleshooting critical issues. • You prefer working in isolated environments with limited collaboration. • You are not interested in continuous learning and evolving cloud technologies. Benefits What’s In It For You • Opportunity to build and support the infrastructure powering a leading fintech platform. • Exposure to modern cloud technologies, automation frameworks, and large-scale distributed systems. • Opportunity to work on high-impact projects that directly affect customer experience and business growth. • A collaborative, high-performance environment where innovation and ownership are valued. • Competitive compensation, learning opportunities, and career growth in a fast-growing technology-driven organization.