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20 mo agofound 1 d ago
Soporte Tecnico (Service desk)
What the posting is about
Handle level 2 incidents for academic and administrative staff. Requires knowledge of operating systems, software, devices, and networks. Must have strong communication skills, problem-solving abilities, and customer service skills.
Read out of the posting
Levelmid
Experience askedNot stated
EmploymentFull time
LocationLa Molina, Lima Province, Peru
RemoteNot stated
Visa sponsorshipNot stated
SalaryNot published, and most postings do not
Posted2025-02-07
Found viasmartrecruiters, direct from their system
We saw it 20 months after it went up.
The posting, as the company wrote it
Employment: Full-time
Experience level: Mid-Senior Level
Descripción del empleo
Soporte Tecnico (Service desk), atender las incidencias nivel 2 del personal academico y administrativo
Requisitos
Conocimientos de sistemas operativos, software y dispositivos
Tener conocimientos de redes
Configuracion de impresoras
Habilidades comunicativas 
Ser claro y preciso en las respuestas
Habilidades para ofrecer una buena atención al cliente
Resolver problemas de forma clara y rápida
Habilidades de servicio al cliente Ser empático con el cliente, Saber escuchar las necesidades del usuario, Mantener la paciencia y el profesionalismo. 
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