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7 mo agofound 1 d ago
Soporte Tecnico (Service desk) N1
What the posting is about
Handle level 1 incidents, provide support to academic and administrative staff, resolve issues clearly and quickly, maintain professionalism and patience while assisting clients.
Read out of the posting
Levelmid
Experience askedNot stated
EmploymentFull time
LocationLima, Callao Region, Peru
RemoteNot stated
Visa sponsorshipNot stated
SalaryNot published, and most postings do not
Posted2026-02-19
Found viasmartrecruiters, direct from their system
We saw it 8 months after it went up.
The posting, as the company wrote it
Employment: Full-time
Experience level: Mid-Senior Level
Descripción del empleo
Help Desk N1,
atender las incidencias nivel 1,
atención de llamadas del personal academico y administrativo
Requisitos
Conocimientos de sistemas operativos, software y dispositivos
Tener conocimientos de redes
Esperiencia minima en N1 de 6 meses.
Habilidades comunicativas 
Ser claro y preciso en las respuestas
Habilidades para ofrecer una buena atención al cliente
Resolver problemas de forma clara y rápida
Habilidades de servicio al cliente Ser empático con el cliente, Saber escuchar las necesidades del usuario, Mantener la paciencia y el profesionalismo. 
Información adicional
Cliente: USIL
Experiencia minima 6 meses
Horario: Lunes a sábado de 10:30 am a 07:30 pm
Contrato de 2 meses. Fecha de Inicio: 23 Febrero , Fecha Fin: 23 Abril
Descripción de la empresa
Universidad San Ignacio de Loyola
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