System Analyst - Senior

Overview: SOFTSWISS continues to expand the Delivery team and is looking for System Analyst. We need a true, experienced professional who shares our culture and values. Key responsibilities: Design and optimize CRM architecture, improve user experience through front-end customizations (development inside Hubspot). Integrate HubSpot with Company’s internal systems and third-party tools in line with security requirements. Build effective Clients management workflows in collaboration with business stakeholders, deliver reports that support informed decision-making. Administer and configure HubSpot, including automated workflows, data quality controls, and user permissions management. Advise and support users, helping with effective HubSpot’s features usage. Required Experience: Experience of CRM system implementation. Strong analytical and system architecture skills. Hands-on development and debugging experience with Python OR JavaScript/TypeScript, with familiarity with Node.js and React.js. Proficiency with debugging and API testing tools such as browser developer tools and Postman. Knowledge of SQL and NoSQL databases. Understanding of DevOps practices: experience with Docker and Kubernetes. Experience with message brokers such as Kafka. Understanding of REST APIs and experience building system integrations. Work experience with Jira and Confluence. Russian proficiency at Fluent level (C1+). Nice to have: Experience with ClickHouse Experience configuring HubSpot or other CRM systems. Experience with Zapier, Make, or Clay. Hands-on experience with AI tools such as Claude and automation platforms such as n8n. English proficiency at B1+ level (Intermediate). Our Benefits: Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events