Training & Implementation Project Manager

This role is focused on leading the successful implementation of the Pinewood Automotive Intelligence Platform across dealerships in the UK and internationally. As a Training and Implementation Project Manager, you’ll take ownership of end-to-end delivery, from initial discovery and planning through to go-live and follow-up support. You’ll work closely with customers, guiding them through the implementation process while ensuring projects are delivered on time, to a high standard, and with clear commercial impact. This role suits someone who combines strong project management capability with excellent communication skills and a passion for working directly with customers in a fast-paced, delivery-focused environment. Key Responsibilities: Lead and manage full lifecycle implementations of the Pinewood platform across dealership customers Facilitate initial project meetings to understand customer requirements and define implementation scope Develop and maintain detailed implementation plans, including timelines and resource allocation Manage project risks and ensure issues are identified and resolved proactively Deliver regular progress updates to stakeholders, including customers and internal leadership Conduct on-site consultancy visits, including set-up, live week support, and follow-up sessions Support and deliver training sessions to ensure effective system adoption Ensure all project documentation and internal systems are kept accurate and up to date Collaborate with internal teams to ensure consistent, high-quality delivery aligned to Pinewood standards Lead and support team members, including conducting 1-2-1s, setting objectives, and driving performance Represent Pinewood professionally to customers, promoting company values and best practices Stay up to date with automotive industry trends and evolving customer needs Requirements Strong project management experience, ideally within software implementation or consultancy environments Excellent communication and presentation skills, with the ability to engage a wide range of stakeholders Experience working within the motor trade or automotive technology sector Ability to manage multiple projects and priorities effectively Strong organisational skills with a methodical and detail-oriented approach Confident, self-motivated, and able to lead by example Experience mentoring or managing team members is advantageous Familiarity with Microsoft Office tools and general IT systems Prince2 or equivalent project management qualification is desirable Full UK driving licence and willingness to travel extensively (UK and internationally) Benefits You can expect full on-the-job training, a flexible work environment, and room to develop a long-term career with us. Competitive salary based on experience Company car Bonus scheme Share scheme Hybrid working 25 days holiday plus all UK bank holidays 4x life assurance Enhanced family-friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources) Ongoing training & professional development Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice Eyecare vouchers - free eye test and contribution towards prescription glasses Regular social events Employee recognition and awards Why Join us? Joining Pinewood.AI means becoming part of a team that sits at the heart of automotive retail transformation. You’ll play a key role in delivering technology that directly impacts how dealerships operate and grow, working closely with customers to drive real, measurable value. With opportunities to travel, develop your expertise, and influence high-profile implementations, this role offers both variety and progression within a growing, innovative business. About Us: Our story began more than 20 years ago, but right from the start, it has been rooted in the specific needs of the automotive industry. As automotive professionals as well as technologists, we wanted to build practical technology solutions that were designed around how automotive businesses work, recognising what makes them different. Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business. Pinewood’s cloud-based secure end-to-end ecosystem unlocks the value of every customer. Our vision is to be the full-service technology partner that helps automotive retailers and OEMs run more efficiently and increase revenue by making better commercial and business decisions more easily. If this sounds like the kind of opportunity you’d thrive in, we’d love to hear from you.