Assistant Manager, Solution Sales (Air Cargo)

Employment: Full-time Experience: Mid-Senior level ABOUT US As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all. #TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do. Learn more about Teleport here: https://www.teleport.it/ A DAY IN A LIFE At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas. Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes. How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. JOB SUMMARY Assistant Manager, Sales supports airline cargo sales and end-to-end cargo solutions for scheduled and charter flights, driving revenue growth from new and existing customers. The role manages key customer relationships, oversees bookings and space coordination, ensures regulatory and operational compliance, and works closely with internal teams and external partners to deliver seamless cargo services and support business growth. Commercial & Revenue Ownership: Acquire new airline cargo customers and grow revenue from existing accounts to achieve assigned sales, volume, and yield targets Enhance revenue from new customers and increase penetration with existing customers Own a portfolio of key cargo accounts and be fully accountable for commercial performance Develop and execute sales strategies by route, customer segment, and capacity availability Proactively sell priority products, guaranteed space, special cargo, and charter solutions to maximize yield Customer & Market Development: Build and maintain strong relationships with freight forwarders, shippers, and key logistics partners Identify new trade lanes, industries, and customer opportunities to expand cargo revenue Lead commercial negotiations including pricing, space commitments, and service agreements Capacity, Booking & Space Control: Lead space allocation and booking decisions to balance customer demand, yield, and operational constraints Work with cargo operations and network teams to optimize load factors and flight utilization Support charter cargo planning including customer sourcing, pricing, and space commitments Operational & Regulatory Oversight: Ensure all shipments comply with Dangerous Goods Regulations (DGR), airline policies, and packaging standards Oversee export documentation and customs coordination in collaboration with customers and ground handlers Act as the commercial escalation point for shipment issues, delays, or service failures Reporting & Performance Management: Review and validate cargo sales and revenue reports to ensure accurate billing and freight charge collection Monitor customer, route, and product performance and take corrective actions where needed Others: Perform other commercial and business-related tasks as assigned by management Requirements Experienced in airline cargo, air freight, logistics, or cargo sales with focus on revenue growth Proven sales or account management experience, including key customer management Knowledge of air freight services, cargo solutions, and airline cargo operations Understanding of proper packaging standards and Dangerous Goods Regulations (DGR) Basic knowledge of customs clearance processes and export documentation Strong coordination and problem-solving skills with proactive mindset Ability to work in a fast-paced, collaborative airline environment Good communication skills in Thai and English Proficient in Microsoft Office applications Ability to travel as per required Benefits Work-Life at #TeamTeleport Unlimited training -You will have access to a wide range of learning resources including Notion! Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit! Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2. Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!