IT Specialist (m/f/d) apprenticeship for System Integration 2027

Schedule: full-time Employment: trainee Years of experience: lt-1 Why should you join? DocuWare stands for globally distributed, international teams and an open corporate culture that invites you to help shape it. Mobile Work and flexible working hours are part of our everyday life. Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries? In that case, we are happy to welcome you to the team. Your Responsibilities Are you a strong communicator and interested in the latest developments in IT, such as artificial intelligence or cloud solutions? Then the  IT Specialist (m/f/d) apprenticeship for System Integration is exactly right for you. During your 3-year apprenticeship, you'll rotate through different departments and learn our software from the ground up. Trainin g start : 01.09.2027 During your apprenticeship, you will be focused on two departments, Support and Corporate IT. Additionally, you'll gain exciting company-wide insights. In Support, you'll assist with solving problem cases. You track and document these in our ticket system. You communicate daily via phone or email and ensure through remote support that our customers and partners can work seamlessly with our software. In Corporate IT , you support all employees with any hardware and software issues they encounter. You analyse error messages and IT security questions submitted via the ticket system, process them, and ensure that IT runs smoothly in the company. Maintaining various software solutions and IT infrastructure are also part of your daily tasks. Additionally, you'll gain further insights into other departments to understand the product lifecycle of DocuWare. You will attend vocational school in Fürstenfeldbruck and learn in "Blockunterricht". What you need to succeed You have a Realschulabschluss (approx. equivalent to UK GCSE) or Abitur (approx. equivalent to UK GCE). You speak fluent German and English appointments are no great challenge for you. Technology and IT are your passion. You are curious and motivated to find solutions with the latest technologies. You enjoy communicating and have fun with customer contact via email and/or phone. You approach your tasks in a structured and thoughtful manner and people can rely on you. You are curious, motivated, and want to learn and grow together in a large apprentice team (more than 20 colleagues across all training programs!). What we can offer There are many great reasons to join DocuWare - our company culture is only one of them.  As part of the DocuWare team, you will benefit from many advantages: Individual support : Our Education Hub – a department created specifically for training – with a qualified training team and helpful colleagues supports you throughout your entire apprenticeship. Team spirit : Regular employee and team events (virtual or on-site) ensure excellent collaboration with colleagues around the world. Attractive Training Incentives :  Training salary (€1,125 in year 1 / €1,225 in year 2 / €1,335 in year 3) 5 Personal Education Days English Conversation Globally distributed, international teams : You will find our teams working in Germering, New York, Sofia or other worldwide locations. Flexible work location : You work primarily in our modern office, but as an apprentice you can also work from home up to once a week. Modern company hardware: New DELL-notebook for optimal work. Learning materials: Withus you get time and materials for exam preparation. Well-earned rest: 30 vacation days per year, sport offerings, massages, a football table and a relaxing lounge area. Unique benefits : Choose one of three great options (Bonago, E-Gym or subsidized Deutschlandticket) to suit your needs. Healthy food: Together we enjoy Fairtrade coffee with organic milk or oat milk, snacks and fresh fruit - all free of charge - as well as subsidized lunch from the Foodji fridge. Good accessibility: Choose how you would like to come to the office with a leased e-bike, by train or via highways A96/A99 (you can charge your e-car on site for free). Sustainability and social commitment : DocuWare stands for paperless work and supports volunteer organizations and local sports clubs. Your health matters : DocuWare subsidizes your company pension plan! And last but not least, job security : In our long-established and steadily growing company with excellent opportunities for permanent employment after your apprenticeship. Family First : Preferred enrollment in our selected daycare center in Germering (no guarantee).   Buddy Program : You'll be paired with a buddy, who will support you during your onboarding and offer valuable tips. For better insights, check us out on  Instagram ! Our Values We are… Customer-Centric : We keep close to the customer and innovate in every aspect of our customer experience to ensure their success with our product and company. Decent : We are respectful, helpful and reliable when working with customer, partners and colleagues. Dynamic : We seek to constantly improve by measuring and sharing our work, inviting ideas from all colleagues, and responding quickly to new opportunities. Passionate : We love what we do and confidently strive for ambitious goals through focus, collaboration and having fun together. Our application process 1.      Online interview with Recruiter and Apprenticeship Trainer. 2.      A short placement test and a presentation, followed by meeting the team & office tour. Your hiring partner Lea Thanner Specialist Recruiting & Employer Branding Here you can find us DocuWare GmbH Planegger Str. 1 82110 Germering